Approval timing: due windows, reminders and out of office — When the window blows: escalation
Each stage picks what happens when an ask goes past due:
• Notify — tell the requester and a named person; the ask stays put.
• Add an approver — a named person joins the round alongside the original approver.
• Reassign — the stale ask is retired and a fresh one goes to the named person, carrying a visible for {name} trail.
• Auto-approve / Auto-reject — the overdue ask decides itself, and writes an explanatory note saying so. There are no silent robot decisions: an auto-outcome always reads as one in the trail.
The due window is the escalation clock — one clock per stage, not separate timers to keep consistent. A stage with no due window never escalates.