Channels: everything that talks to the outside — What counts as a channel

Ten things, and they divide by direction rather than by which part of the app happens to build them. Coming in: a form (a public link people fill in), Email In (an address people write to), Webhook In (a URL your own systems POST to — each JSON POST becomes a record, in a format RowFold publishes), and an automation webhook (a URL that fires an automation — for payloads whose shape the sender dictates). Both ways: a chat widget (visitors write, you answer), a booking page (it publishes your availability and sends confirmations), a connector (a tool you already run), an API client (your own code, doing whatever its scopes allow). Going out: an outgoing webhook (we POST the moment a record changes) and a shared view link (a read-only public page for one saved view). Ten in all. Each is reachable by whoever holds its link or key, which is why they are worth being able to see in one list.