Data processing — Return & deletion
At any time during your subscription you can export Your Content yourself; you do not need to ask.
On termination we will, at your election, return or delete Customer Personal Data. Deletion follows the timelines published in the Privacy Policy: content is removed from active systems within 30 days of account deletion and from backups within 90 days. Certain records — billing and security logs — are retained for up to seven years where law requires it, and this DPA continues to apply to them for as long as we hold them.