Privacy & support access — Allow one visit, or allow access for 7 days

When support asks to sign in, your workspace's owner and admins get an email, and the request waits on their Privacy card: who is asking, as which member, whether they want to change anything, and why. Click Allow this visit or Decline. An allowed request covers one visit, started within 24 hours. A request nobody answers lapses after 24 hours. If you're working through a problem with support over several days, tick Allow RowFold support access for 7 days instead. Support still needs a reason and a fresh sign-in check for each visit. Untick it to switch access off early; it switches itself off after 7 days.