Run a help desk — Columns are added, never assumed

A desk needs somewhere for the sender's address, somewhere for what they actually wrote, a status, and somebody it is assigned to. If your table is missing any of those, setup tells you which ones it will add before it adds them, and adds exactly those. It never renames or repurposes a column you already have. A table that is already shaped like a queue gains nothing at all, and the screen says so rather than pretending to work. Your status words stay yours. "Triage", "With engineering", "Shipped" works with nothing renamed — the desk reads the options you already use and asks which of them mean waiting on the customer and which mean done.