Settings & your account — Rewrite the emails RowFold sends for you

Settings → Email templates lets an admin rewrite the mail sent on the workspace's behalf, with a live preview against sample data, tokens for the record and the workspace, and a reset back to the original wording. • To your customers: form acknowledgements, ticket replies, chat transcripts. • To your team: new form submissions, the daily digest, watched records changing, mentions, and the four approval emails (requested, decided, reminder, escalated). Two limits are deliberate. A customer-facing template can only reference what that surface already publishes, and a member-facing one is resolved against each recipient's own permissions — so a template can never become a way to email somebody a field they aren't allowed to see. And RowFold's own mail is not editable: invitations, sign-in links, security and new-device alerts, verification. That isn't an omission. An admin who could rewrite a sign-in email could phish their own team with a genuine, correctly-signed RowFold message.