The Inbox — What lands here

A table appears in the Inbox as soon as anything has written to it — you do not switch the Inbox on. Run a help desk, from the + New menu, sets the routes up for you. You can also wire any of them by hand, and conversations start arriving either way: • Email in — forward your support address at a RowFold mailbox and every email becomes a ticket, with replies threaded onto the original rather than piling up as new rows. • Chat widget — visitors write from your site and you answer here. • Public forms — each submission opens a conversation. If several tables receive messages, chips above the list let you narrow to one. A table joins the Inbox as soon as anything writes to it — there is no switch to turn on.